National Association Of Child Contact Centres

Family Services

Provider Details

Telephone:
0845 4500 280

Provider Information

Service Description:
Adult relationships can remain difficult after parents separate or divorce. Yet the majority of children want, and need, to maintain a relationship with parents and other relatives who are important to them. This is where we can help.

Child contact centres aim to provide a safe, neutral and comfortable place for children to see their non-resident parents or family. You will need to be referred. You may be able to do a self-referral or your mediation service, solicitor, Cafcass officer or social worker may be able to help. Depending on the level of risk you may need to decide which service your child needs.

Is there a potential risk of harm?
It is important that your child is safe using our services.

Child Contact Centres are there for the child(ren) to maintain or re-establish contact. As parents, it may be that trust has broken down or communication may have become difficult. If there is a risk of harm to children then a Supervised service needs to be used. If you need a neutral venue for contact then you may use a Supported service. See below for a list of ALL available contact types.

-Supported Contact
-Supervised Contact
-Handover
-Supervised Contact Assessment
-Indirect Contact
-Escorted Contact
-Life Story/Identity Contact

Please call the helpline or visit the website below for more information.

Useful Information

Age Groups:
Up to 99 years
Costs:
Contact the setting for details
Daily Session Times:
  • Monday: 09:00 - 13:00
  • Tuesday: 09:00 - 13:00
  • Wednesday: 09:00 - 13:00
  • Thursday: 09:00 - 13:00
  • Friday: 09:00 - 13:00
Referral Procedure:
Call the Helpline, email your query or visit website for more information

There are conatct centres in York and Scarborough
York - 01904 792151
Scarborough - 01723 377388
Availability:
Open All Year
Registered for 2yr Old Funding (for childcare providers only):
No
Registered for 3/4yr Old Funding (for childcare providers only):
No

Drop Off / Pick Up