The Charity was established in 1974, by a group of lawyers, social workers and academics who were concerned about how families were treated when social services were involved with their children.

We work with parents whose children are in need, at risk or are in the care system and with members of the wider family who are raising children unable to remain at home.

Our free and confidential advice service is provided via telephone and online discussion boards. Our expert advisors have extensive experience in legal and social work practice, they help families to understand the law and child welfare processes, as well as better understand the concerns of social workers.

Freephone Telephone Advice Line

If you are a parent, family member or friend of a child who has social workers involved in your child’s life, or if you need extra support from Children’s Services, and would like to speak to an adviser, please call our free and confidential helpline. Calls may be monitored for training and quality purposes. Textphone: Please dial 18001 and then the freephone number.

0808 801 0366 (Monday to Friday 9.30am to 3pm)

Up to 18 years

No referral necessary

Open All Year

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