If you are ever concerned that a child is in immediate danger please call the police on 999

Safeguarding children and young people is the responsibility of everyone. If you are a professional, young person, carer, family member or a member of the public and you are worried about a child or young person, who has or may be likely to suffer significant harm, you can contact the Safeguarding and Partnership Hub (SaPH), the front door to Children’s Social Care.

Members of the Public
If you are a young person, family member, carer, or member of the public and you want to discuss a child that you are worried about, or make a self-referral you can contact the Safeguarding and Partnership Hub (SaPH) during office hours on (01482) 395500 - Choose 'Option 1' and a social worker will be able to talk through your worries with you and discuss what happens next.

Professionals
If you are a professional and you are worried about a child or young person who has or may be likely to suffer significant harm in office hours, you can contact the Safeguarding and Partnership Hub (SaPH) on (01482) 395500.

If the response needed is not immediate and the child is not at immediate risk of harm you should complete a request for service form and e-mail the form to:

Email: safeguardingchildrenshub@eastriding.gov.uk

and a social worker will review your request for service and confirm the outcome with you.

If an immediate response is needed, with the child being at immediate risk of harm you will need to telephone (01482) 395500 and choose option 2 to talk to a social worker to discuss your concerns.

If the child or young person has an allocated social worker you should contact the responsible team directly.

If you do not have an immediate worry about a child or young person and you are uncertain around the level of need under the Effective Support Windscreen or just need advice, you can contact the Safeguarding and Partnership Hub (SaPH) for a consultation with a social worker by calling (01482) 395500 choosing option 2 followed by the social work consultation line option.

Office hours:
Monday to Thursday 8:30am - 5pm

Friday 8:30am - 4.30pm

Outside of office hours:
Children's Emergency Duty Team (CEDT):

If you have a worry about a child outside of office hours, the Children’s Emergency duty Team (CEDT) operates to respond to emergency situations from 5pm until 8:30am Monday to Thursday and 4.30pm until 8:30am on a Friday and at weekends and bank holidays. CEDT responds to emergency situations that are unable to wait until the next working day.

These will relate to children’s safeguarding, potential placement, or family breakdowns and any other Children’s Services statutory work. Your call will be taken by a Lifeline operator.

The social worker will then make the decision if an intervention/additional information is needed that evening, or the situation can wait until the following morning when a children’s social work team or the Safeguarding and Partnership Hub (SaPH) will follow-up with the person sharing the information the following day.

You can contact the Children’s Emergency Duty Team on:

Tel: (01482) 393939

In the event the telephone system is not working, please contact 07970156272.

Please note: this number will automatically divert to the usual telephone system when it is operational.

Up to 18 years

Any professional or member of the public can make a referral (including self referrals)

Open All Year

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