Effective support for Children, Young People and Families - Safeguarding and Early Help

From 1 September 2020 our Early Help Service - Tel: (01482) 391700 and Safeguarding Hub (formerly EHASH) - Tel: (01482) 395500 will each offer you the opportunity to talk to a practitioner about your concerns and discuss the most appropriate way forward.

Further details of how to access this new offer can be found in the Safeguarding Partnership August newsletter – Partnership Matters:

Click HERE for newsletter

The conversations in these consultations will be underpinned by the Effective Support Guidance found HERE. This guidance sets out the criteria for accessing services, from universal services, through additional support, targeted support and specialist services. A programme of virtual training events has started to support the introduction of this guidance, details of which can be found in the August edition of the ERSCP newsletter – Partnership Matters:

Click HERE for newsletter


Making a referral

If, in line with the Effective Support Guidance, it is appropriate to refer a child/family for Early Help Services or for a social work assessment then a revised Request for Service Form will need to be completed HERE

However, where there is a concern of significant harm that may need an urgent response then you will find, after ringing the Safeguarding Hub number (01482) 395500 an option to be put straight through to a social worker to discuss this concern. This option will provide a way to prioritise those concerns which need urgent attention. We will need your help in ensuring that this option is reserved for such circumstances.