Reporting a Safeguarding Concern

If you are worried about a child / young person or think they might be at risk of harm, abuse or neglect, you can contact the Early Help and Safeguarding Hub (EHaSH) to discuss your concerns and receive advice.

If you are concerned the child / young person is being affected by; domestic violence, abusive / exploitative relationships, behaviour, emotional well-being / mental health, alcohol and / or substance misuse, welfare and benefits, bereavement and separation, EHaSH can provide advice and signpost on to other services. 

NB this is not an exhaustive list. 

EHaSH will establish whether the case is already open, listen to the concern and decide what action needs to be taken. To help make the right decision, EHaSH may need to gather and share information with other services including: 

- The Police
- Education Services
- Health Services

If safeguarding action is required

If there is a concern that the child / young person has been harmed or is at risk of harm, EHaSH will share the information with one of the Local Social Work Teams to consider what child protection arrangements need to be put in place.

If safeguarding action is not required

If support isn’t required from one of the Local Social Work Teams, EHaSH may decide that an Early Help Assessment (EHA) may be helpful in identifying any additional needs to inform next steps. If it is felt that an EHA may not initially be appropriate, then EHaSH will (with consent) forward the information on to the appropriate Early Help Panel (currently attended by):

- Children’s Centres (0-8 years)

- Youth & Family Support Service (9-19 years)

The EHaSH day time team is available Monday to Thursday 8:30am-5pm, Friday 8:30am - 4:30pm and can be contacted on:

Tel: (01482) 395500 


EHaSH out of hours staff will respond to concerns / enquires received outside the above daytime hours: 

(01377 241273)

NB Professionals contacting EHaSH will be asked to follow up their telephone enquiry in writing using a confirmation of referral form.