Eligibility, Charging & Cancellation Policy
Eligibility, Charging and Cancellation Policy
Updated 14th December 2022

Places on training courses and conferences whether face to face or virtual are open to Ofsted registered early years settings in the private, voluntary or independent sector (PVI’s), Childminders and their Assistants, Out of School Clubs, Schools, Early Year Providers and Children's Centres (for staff working directly with children) which are:
• located within the East Riding of Yorkshire Council boundary
• delivering the Early Years Foundation Stage Framework (EYFS)
• in the Target Audience for particular courses, which are intended for a particular group only
• not in arrears with payment of course or cancellation fees, if applicable (this may be waived for settings who need to attend a course due to a less than “Good” Ofsted judgement)
• and any other invited individuals.
Training courses may also be open to long-term Volunteers, Committee Members, Students on placement, if they are working in an eligible setting, prospective Childminders, Foster Carers and Adopters subject to availability.

Course/Conference Fees
Some courses are provided without charge to all eligible participants working in the East Riding of Yorkshire as part of our commitment to continuous professional development in key areas and will be identified with a “No charge” when the course/conference is advertised. Some courses may have limited availability also, whereby only 2 delegates per setting will be able to participate. In addition, some chargeable courses may also be offered for free to settings with a less than “Good” Ofsted judgement, where the offer of support by the Local Authority includes particular courses.

All other courses/conferences will be charged the fee as stated in the course details.

Cancellation of Courses/Conferences and Non-Attendance
If insufficient bookings have been taken for a course/conference a decision will be taken 7 working days before the event whether to cancel. Where less than 50% of places have been booked, the course/conference may be relocated to a smaller venue.
We will notify all delegates of cancellations or changes to venues due to low numbers 7 working days before the start date and any fees paid for chargeable courses will be refunded, or a place reserved on a future course/conference, as the delegate wishes.
Cancellations may occur after 7 working days in exceptional circumstances only, due to tutor illness for example. An alternative date will be arranged as soon as possible.

It is the settings and delegates responsibility to ensure those booked on a course/conference can attend. Cancellations by managers/delegates must be received 5 working days before the start date, or a substitute nominated. This will enable places to be filled from the waiting list, where relevant, or a course/conference to be cancelled if necessary.

The non-attendance/late cancellation fee (where no nominated substitute attends) is £20 per delegate or the course/conference fee for chargeable courses, whichever is the greater. Exceptions to this will only be considered if the delegate falls ill, or another family emergency occurs. An email notification with any additional explanatory information must be received by 12 noon that day to earlyyears.training@eastriding.gov.uk from the Manager of the setting or Childminder, or other exceptional circumstances occur after the deadline and delegates have nominated a substitute.